A factory is only as good as the support behind it. Our Center of Excellence in Dar es Salaam gives every project we deliver a single home for parts, repair, technical support and a service team — 24×7, serving Tanzania, Uganda and Zambia.
Many machinery deals end the day the equipment is installed. That is exactly where most factories start to struggle — a missing part, an unplanned breakdown, or no one to call. We built our Center of Excellence so that never happens to a project we deliver.
From our Dar es Salaam hub, our team keeps your line running with parts, repair and technical support — a one-stop centre that stays with you for the life of the plant.
A complete after-deployment support stack, run from one hub.
Sourcing, stocking and fast delivery of genuine parts so a small fault never becomes a long stoppage.
Scheduled maintenance and rapid repair to keep equipment healthy and downtime low.
Engineers who know your installed equipment, on call for troubleshooting and guidance.
Round-the-clock support so a problem at 2am gets the same attention as one at 2pm.
Diagnostics and performance monitoring to catch issues before they stop your line.
Training your team to run and maintain the equipment confidently and safely.
Our Center of Excellence is based in Dar es Salaam and serves projects across all three markets — close enough to respond, connected enough to supply.
Home of the hub — fastest on-site response and the main parts and service base.
Served from the Dar hub with coordinated parts supply and technical support.
Served from the Dar hub with coordinated parts supply and technical support.
Whether you run a plant we delivered or want support built into a project you're starting, talk to our team about parts, service and 24×7 cover.